Benefits

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Role Overview Join our team as a Commerce Cloud Success Architect and be a pivotal player in driving success for our customers within the Commerce Cloud product portfolio. As a Subject Matter Expert (SME), you'll contribute to the growth and reputation of Salesforce as a leader in the industry. What You Will Do As a Commerce Cloud Success Architect, you will engage with our Signature Success Plan customers, evaluating and recommending optimization strategies for technical architecture, DevOps, performance, and solution design specific to B2C Commerce. Why It Might Be a Fit You will have a significant impact on our customers' Success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our customers, ensuring their success in leveraging Commerce Cloud's powerful capabilities. Requirements Proven Experience: 6 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Commerce space as a lead developer or architect Commerce Cloud Expertise: Proven hands-on experience with Salesforce B2C Commerce platform Deep understanding of data modelling, integration architectures, and data governance best practices. Good understanding of B2C Commerce development tools (Script API, Pipelines, OCAPI/SCAPI, PWAKit) Understanding of web technologies like HTML, SQL, Javascript, XML, JSON, and CSS. Experience with system architecture design and integration patterns Deep understanding of B2C Commerce Merchant Tools with hands-on experience using them to troubleshoot and solve real business challenges Good understanding of the relationships between Business Manager, storefront, Einstein configurator and Reports & Dashboards. Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer over Merchant to Executive Customer-centric discovery - ability to ask questions and challenge assumptions with empathy to identify the real problem to solve Industry (e.g. retail) Experience: Knowledge of functions outside of Commerce that impact Commerce operations and decision making Proactive mindset: Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues Data Ethics and Privacy: Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy Benefits When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

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