Requirements Summary

Experience in business intelligence analysis, analytics engineering, or similar data roles, with fluency in SQL and experience building dashboards and reports

Benefits

Full Job Description

Role Overview As a Staff Data Analyst, you'll turn raw data into actionable insights that inform strategic decisions across GitLab's global Support Engineering organization. You'll design dashboards, reports, and data models that help leaders monitor performance, optimize costs, and improve customer outcomes. What You Will Do Own annual operating plan and capacity planning through data modeling and validation that support workforce and budget decisions. Build and maintain utilization and team-performance scorecards, including automated alerting that surfaces trends in real time. Why It Might Be a Fit Experience as a business intelligence analyst, analytics engineer, or in a similar data role, ideally in a software as a service or technology company. Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations. Requirements Experience as a business intelligence analyst, analytics engineer, or in a similar data role Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations Fluency in SQL, including complex multi-table joins, grouping and aggregation, common table expressions, and conditional filters Hands-on experience building dashboards and reports in Zendesk Explore, Tableau, Looker, or similar business intelligence tools Translate ambiguous business questions into structured analytical frameworks Present findings clearly to technical and non-technical stakeholders Plan and prioritize work independently in a remote, cross-functional environment across time zones Benefits Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave

Skills and Technologies