Zscaler
Staff Business Systems Analyst (Salesforce)
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Principal / Staff / Lead · 8–10 years
Remote - India
Remote
2026-09-16
greenhouse
IT Business Apps department
Requirements Summary
You possess a true growth mindset, actively seeking feedback to continuously develop yourself, become a stronger teammate, and drive your work with purpose
Benefits
Full Job Description
Role Overview Join our team as a Staff Business Systems Analyst, reporting directly to the Director CRM & PRM Applications in the IT Business Apps department. You will act as a strategic link between business goals and technical execution, leading the design and delivery of scalable Sales Cloud / Experience Cloud solutions. What You Will Do Serve as a process and systems leader with deep ownership of how GTM strategy is operationalized across tools, workflows, and data models. Propose and lead initiatives to implement new processes and optimize existing technologies and methodologies that enhance GTM experience and simplification. Why It Might Be a Fit You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner, leveraging dynamic range to navigate seamlessly between high-level strategy and hands-on execution while operating with unyielding integrity. Requirements Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 8-10 years of IT professional experience in software development with a focus on system software 6+ years of experience on Salesforce.com, Sales Cloud, and Experience Cloud platforms Proven experience driving system implementation, agile project management, and data flow Experience implementing top-of-the-funnel processes such as lead, account, and partner relationship management Benefits Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement