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Full Job Description

Role Overview The Observability, Monitoring, and Integrations team manages observability, monitoring, and detection for systems that support customer purchasing and use of GitLab. As a Staff Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, you'll set the technical direction for the telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they can affect revenue or the customer experience. What You Will Do Design, build, and operate observability across the Monetization stack, including metrics, logs, and traces, using tools such as Prometheus and Grafana. Implement automated detection for billing, data, and event anomalies, and route alerts to the responsible feature teams. Why It Might Be a Fit Experience with Ruby on Rails, site reliability or observability engineering, and building anomaly detection, monitoring, or risk management tooling. Familiarity with observability tools such as Prometheus, Grafana, and OpenTelemetry. Requirements Professional experience with Ruby on Rails Experience in site reliability or observability engineering Experience building anomaly detection, monitoring, or risk management tooling Familiarity with observability tools such as Prometheus, Grafana, and OpenTelemetry Benefits Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave

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