Requirements Summary

Technical skills and professional skills

Benefits

Full Job Description

Role Overview As a senior Systems Support Engineer, you will play a critical role in ensuring the operational efficiency, stability, and availability of complex application systems. You will contribute significantly to operational success, refine your expertise in incident management and DevOps, and leave a lasting impact on the delivery of inventive solutions to our clients. What You Will Do You will use your skills in incident management processes and tools, application monitoring metrics, and tooling to generate reports and take corrective actions. You will understand complex application systems and find your way through them to debug a business-impacting issue. Why It Might Be a Fit You will act as a mentor for less experienced peers through both your technical knowledge and leadership skills. You will apply the latest technology thinking from our Technology Radar to solve client problems. Requirements Experience working on programming languages such as Java or .Net Understanding of cloud platforms such as AWS, Azure, or GCP Scripting languages such as Python or Powershell Strong debugging and triaging skills to troubleshoot code effectively Experience working with relational databases such as MS SQL, MySQL, or PostgreSQL Experience working with containerization tools such as Docker and CI/CD tools such as Jenkins and Azure pipelines Experience working with relational or non-relational databases Understanding of application monitoring tools such as DataDog, Prometheus, or Grafana Ability to ensure that deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested Comfortable with Agile methods, such as Scrum and/or Kanban Benefits Learning & Development opportunities Career growth and support Dynamic and inclusive community Empowering employees in their career journeys

Skills and Technologies