Benefits

Full Job Description

Role Overview As a Senior Salesforce Project Manager, you will lead, orchestrate, and own the end-to-end delivery of complex, multi-cloud enterprise Salesforce implementations using Agile methodologies, SAFe frameworks, and modern, AI-enabled delivery practices. You will be directly accountable for delivery excellence across highly visible global accounts, program-level financial performance, strategic governance, and C-suite stakeholder alignment, operating with a mature business-owner, consultative, and customer-first mindset. What You Will Do You will champion and strategically scale the adoption of authorized AI technologies and prompt engineering across your delivery teams. Actively utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation, eliminate operational friction and compress overall project delivery timelines. Why It Might Be a Fit This role requires advanced strategic thinking, exceptional executive presence, and a proven track record of hands-on delivery leadership to turn around complex Salesforce programs, maximise project margins, mitigate systemic risks, and scale best-in-class delivery practices across the organisation. Requirements 15+ years of total experience in the IT consulting/services industry 8+ years of dedicated experience leading complex, enterprise-scale Salesforce implementations Proven track record managing multi-cloud, highly integrated Salesforce transformations across Sales Cloud, Service Cloud, Experience Cloud, and/or specialised Industry Clouds Advanced, practical proficiency with AI-augmented productivity suites and LLMs (e.g., Gemini, NotebookLM) Deep, authoritative understanding of the Salesforce ecosystem architecture and delivery lifecycle Stellar executive presence with a demonstrated ability to communicate clearly, confidently, and assertively with C-suite executives, global sponsors, and enterprise steering committees Salesforce Core Consultant Certifications (at least two or higher-tier equivalent) Advanced Project / Scaled Agile Management Certification (at least one) Expert-level command over modern enterprise project management, portfolio tracking, and collaboration platforms such as JIRA, Azure DevOps (ADO), MS Project, Smart sheet, and Google Workspace Benefits Flexibility and willingness to travel internationally or domestically on a need basis Extensive experience delivering localised or global Salesforce transformations within highly regulated sectors: Healthcare and Life Sciences (HLS), Financial Services (Fins), or Consumer Goods / Retail Cloud Strong functional awareness of data streaming and mid-tier enterprise connectivity strategies, including MuleSoft, Salesforce Data Cloud, and real-time, event-driven architectures Salesforce Agentforce Specialist or Legend certifications, with a proven playbook for managing and delivering Agentforce-enabled autonomous AI agent work-streams

Skills and Technologies