Education

Bachelor's degree

Full Job Description

Role Overview We are a Digital Product Engineering company that is scaling in a big way. We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world. Our work culture is dynamic and non-hierarchical. What You Will Do Lead Salesforce business analysis, discovery, and requirements gathering initiatives across business and technology teams. Manage Salesforce projects through requirements gathering, planning, execution, scope management, and delivery. Why It Might Be a Fit Excellent analytical, problem-solving, stakeholder management, project management, collaboration, written, and verbal communication skills are required. Experience working in an Agile delivery environment is also necessary. Requirements 9 years of experience as a Salesforce Business Analyst Strong hands-on experience in Salesforce business analysis, requirements gathering, process analysis, solution design, and stakeholder management Must-have expertise in independently driving Discovery and Design Workshops with business and technical stakeholders Strong experience translating business requirements into scalable Salesforce solutions, including workflows, reports, custom objects, validation rules, and configurable solutions Experience managing Salesforce projects end-to-end, including requirements gathering, planning, execution, and stakeholder coordination Strong experience creating and maintaining Salesforce solution documentation, including process flows, data models, requirements, and technical specifications Strong ability to collaborate with design and technical teams to ensure key business processes and operational requirements are addressed Experience developing and maintaining a requirements management strategy, including elicitation processes, documentation standards, review, and approval mechanisms Strong understanding of backlog grooming, requirements prioritization, attributes, review, and approval processes Experience monitoring project scope against SOW, identifying scope variances, and supporting change control processes Good-to-have experience with JIRA or equivalent Agile project management tools Good-to-have experience in Root Cause Analysis (RCA) and structured problem-solving Strong experience working in an Agile delivery environment Excellent analytical, problem-solving, stakeholder management, project management, collaboration, written, and verbal communication skills

Skills and Technologies