Requirements Summary

The ideal candidate will have a foundational understanding of AI/ML technologies, 6-8 years of IT experience, and 5+ years of experience on Salesforce.com, Sales Cloud, and Experience Cloud platforms

Benefits

Full Job Description

Role Overview Join Zscaler as a Senior Business System Analyst to lead the design and delivery of scalable Sales Cloud / Experience Cloud solutions. This role requires deep ownership of how GTM strategy is operationalized across tools, workflows, and data models. You will partner with cross-functional teams to translate complex GTM requirements into high-impact systems that drive efficiency and growth. What You Will Do Serve as a process and systems leader with deep ownership of how GTM strategy is operationalized across tools, workflows, and data models. Propose and lead initiatives to implement new processes and optimize existing technologies and methodologies that enhance GTM experience and simplification. Why It Might Be a Fit You will thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You will act like an owner, with a passion for the mission that fuels your bias for action. You will be a problem-solver, seeking out challenges because you are energized by finding solutions. Requirements Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 6–8 years of IT professional experience in software development with a focus on system software 5+ years of experience on Salesforce.com, Sales Cloud, and Experience Cloud platforms Proven experience driving system implementation, agile project management, and data flow Experience implementing top-of-the-funnel processes such as lead, account, and partner relationship management Benefits Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks

Skills and Technologies