Requirements Summary

Excellent written, verbal, and presentation skills, strong organizational skills, strong analytical skills, ability to troubleshoot issues to determine an appropriate path to resolution

Education

Bachelor's degree

Full Job Description

Role Overview The Principal Support Specialist will assist existing customers in all aspects of the implementation, use, and functional operation of Logi Analytics' products. The incumbent must have a working knowledge of a wide range of technologies and serve as a contributing member of the team in technology discussions and operations. What You Will Do The Principal Support Specialist will establish and maintain working relationships with internal teams, maintain current functional and technical knowledge of the Logi Analytics Report product, manage and drive competing requests across simultaneous client engagements, provide clear and constructive product feedback to product management, and help to document best practices in developing and deploying Logi Analytics solutions. Why It Might Be a Fit The ideal candidate will have excellent written, verbal, and presentation skills, strong organizational skills, strong analytical skills, and the ability to troubleshoot issues to determine an appropriate path to resolution. Requirements Client-side rendering experience (e.g., Angular, HTML, CSS, JavaScript) Knowledge of modern database systems (SQL Server, Oracle, MySQL, PostgreSQL) SQL query writing Basic networking skills, to include operating systems and OS security interactions General knowledge of RESTful API interaction/communication IIS Web server setup and configuration Familiarity with MVC5 / WebForms / EntityFramework Proficient in C#, .Net Framework/.Net Core required Azure/AWS, Docker, Linux experience required Kubernetes (Containerization) required Ability to replicate issues from the customer

Skills and Technologies