Requirements Summary

The ideal candidate will have 3-5 years of experience in systems administration, IT, or a related field, with hands-on experience with declarative Salesforce configuration and a strong analytical and problem-solving skills

Benefits

Full Job Description

Role Overview This role offers the opportunity to own Salesforce administration within a globally distributed, mission-driven organization focused on using data, technology, and evidence to create social impact. The position combines Salesforce administration, information security, identity and access management, user support, data integrity, and enterprise systems operations. What You Will Do You will steward a live production environment, keeping configuration, permissions, data, reporting, and user access reliable and well governed. You will work closely with users and external partners to prioritize improvements, manage changes, and ensure the platform continues to meet evolving organizational needs. Why It Might Be a Fit This is an ideal opportunity for a hands-on systems professional who combines technical judgment with empathy, strong communication, and a proactive approach to solving problems. Requirements 3–5 years of professional experience in systems administration, IT, or a related field Hands-on experience with declarative Salesforce configuration Salesforce Certified Administrator certification is preferred Experience with Salesforce Nonprofit Cloud is an advantage Experience administering other enterprise platforms such as collaboration suites, ITSM tools, HRIS, SASE, ATS, or ERP systems Comfortable creating reports and dashboards and performing bulk data operations carefully while maintaining strong data integrity Familiarity with single sign-on, directory provisioning, joiner-mover-leaver processes, access reviews, and least-privilege principles Bachelor’s degree in Computer Science or another quantitative discipline is preferred Excellent written and verbal communication skills Strong analytical and problem-solving skills Self-starting, execution-oriented mindset Empathy, active listening, strong teamwork, and a genuine interest in understanding and supporting colleagues’ needs and challenges High levels of integrity, confidentiality, discretion, and maturity when handling sensitive information and complex situations Benefits Full-time position with an international, globally distributed organization Competitive compensation and benefits aligned with qualifications, experience, and the global development sector Comprehensive international health insurance, including mental health coverage Paid vacation, sick leave, and parental leave Relocation support for eligible candidates Travel stipend Technology and work-from-home stipends Professional development budget and support for relevant certifications Opportunity for a long-term career with regular professional development conversations

Skills and Technologies