Benefits

Full Job Description

Role Overview The Data Support Analyst will serve as a primary point of contact for ad-hoc data requests from Sales and other internal teams, helping stakeholders access, understand, and troubleshoot the data they need to work effectively. This role will use SQL, Databricks, Count, spreadsheets, and other internal tools to investigate questions, fulfill requests, resolve basic data issues, and support routine data operations. What You Will Do Fulfill ad-hoc data and reporting requests from Sales and other internal teams using SQL, Databricks, Count, and spreadsheets. Investigate data discrepancies, missing records, unexpected reporting results, and other basic data issues. Resolve straightforward issues independently and escalate more complex problems with clear documentation and supporting evidence. Why It Might Be a Fit The ideal candidate is technically capable, responsive, and comfortable translating loosely defined business questions into accurate, useful data outputs. Kard recognizes the unique value each of us brings to our collective success, and as part of our remote-first team, you'll have the autonomy to influence our trajectory, actively contributing to the growth of our business and the evolution of our company culture. Requirements 3–6 years of experience in data analysis, business intelligence, analytics support, data operations, or a similar role Strong SQL skills and experience using data to answer business questions and troubleshoot issues Experience with modern data and analytics tools; familiarity with Databricks or Count is a plus Strong spreadsheet skills, including data validation, lookups, pivot tables, and general analysis Ability to translate ambiguous requests into clear analytical requirements and explain findings to non-technical stakeholders Strong attention to detail, organizational skills, and a service-oriented approach to supporting internal teams Benefits Flexible PTO Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve (US employees only) Health, Dental and Vision Insurance 401k with employer match (US employees only) Coworking space and WFH setup reimbursement Company Offsites two times per year for planning, team-building, and networking

Skills and Technologies