Requirements Summary

4+ years of experience in ServiceNow testing and automation, with a strong understanding of test management and defect management processes

Full Job Description

Role Overview We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. What You Will Do Develop, configure, and maintain automated test scripts using ServiceNow Automated Test Framework (ATF). Ensure the quality, reliability, and stability of ServiceNow applications and modules through effective test automation. Why It Might Be a Fit Strong analytical and problem-solving skills with attention to detail. Excellent verbal and written communication skills. Ability to collaborate effectively with cross-functional teams and stakeholders. Requirements 4+ Years of experience Strong experience in ServiceNow Testing and Automation, particularly Automated Test Framework (ATF) Hands-on experience in testing ServiceNow GRC (Governance, Risk, and Compliance) module Experience in testing through ServiceNow platform upgrades and releases Demonstrated experience performing end-to-end testing (manual and automated) in accordance with established software testing life cycle (STLC) methodologies Strong understanding of Test Management and Defect Management processes Good understanding of REST and SOAP APIs, including API testing and automation Experience working in Agile development environments Knowledge of ServiceNow ITSM modules such as Incident, Change, Problem, and CMDB Good to have experience with automation tools such as Cypress, TestComplete, or Robot Framework ServiceNow CSA (Certified System Administrator) certification is mandatory Automated Test Framework (ATF) Micro-Certification is mandatory

Skills and Technologies